Emergency Notification

Resources

The resources below are articles covering different aspects of emergency notification all the way from an emergency notification primer to articles covering different aspects of data maintenance and integration of emergency notification.

User examples

Are you trying to improve notification procedures in your organization, or are considering upgrading an existing solution? There are several different contexts where automation is typically used. Find out what works for other organizations:

Introduction to Notification

There are many factors that go into selecting and implementing an automated emergency notification solution. If you are new to notification, read through this primer.

 

Emergency notification equipment

Should I phone first? email? page? Can I rely on cell phones in an emergency? What means should I use to contact people? Pros and cons for different equipment types, using automation to coordinate multiple methods.

 

Data Maintenance and Integration with other systems

We collect phone numbers already. What do we have to do to make these phone numbers useable for notification? Data Maintenance and integration.

 

Pros and Cons between a System and a Service?

Here is a cheat sheet that summarizes:

 

Data protection and privacy?

What you need to think of before using an external service for emergency notification purpose.

 

What performance could I expect from an emergency notification service?

Thousands of lines are advertised by many providers. Is this the effective capacity I get?

 

Check list when buying an emergency notification system

Here is the check list.

 

Operations support

Support Center or an Operation Center, where there is frequent notification to varying groups using different equipment or procedures can benefit from automated notification. How two organizations were able to standardize on one tool in a mixed environment.

 

Business Continuity notification users select Subscription Services

to mobilize responses in the event of facility loss. Characteristics of this application are relatively small lists of recipients, off site notification resources, and used mostly in exercises rather than for events. Read more

 

High Security, Command and Control Environments

Nerve Centers in highly sensitive environments have different set of priorities.  Because security is a primary concern in high consequence environments sometimes elaborate procedures are needed to eliminate the possibility for error.  The tolerance for detailed procedures should be complemented by notification that is simple in concept and operation.  This isn't always easy with notification.

 

Community Notification

What Emergency Managers need to know about Community Notification